Ezra’s posterous

because i'm too lazy to think of something witty. 

When "All-You-Can-Eat" means nothing of the sort.

I had the worst service ever tonight.

I live in Israel. You think that I would be used to it.

(Fair warning: I am writing this post in an extremely pissed off mood. But I am containing myself a bit. Sorry for the rant.)

I'll start at the beginning of the story, because there is not really any better place to start.

I have spent the last week working extremely long days in a nationalistic social media project located approximately an hour and a half from my house by car. It is quite intensive and exhausting.

So tonight, as I was driving a coworker back to Jerusalem at 10:30 PM, I asked her if she would want to grab a bite to eat, as we didn't really eat all day. She acquiesced, on the condition that we ate at her favorite sushi place in town, and not the place where I feel at home. I was up for some excitement, some living on the edge, trying new things. I was game.

About a minute before entering, I saw a couple of friends sitting in a bar, and we went to say hi to them. I say this, only to establish that my mood upon entering was somewhat upbeat.

We sat down, and the waitress asked us if we would like to try all you can eat special. It was for a decent price. The variety of rolls seemed reasonable.  [Aside: (which is important to the story) I am allergic to gluten, soy products, and mayonnaise] The waitress explained the rules: All we could eat in 2 hours. We thought that it was a great idea. My friend started order a few rolls, when the waitress informed us of a tiny caveat (that wasn't written anywhere, and that she didn't deem important enough to mention before) that we could only order one roll at a time, and could only order another roll upon completion of the previous roll. (I should really mention again that I was starving, and that I normally eat between 4 and 5 rolls without a problem.) She additionally told us that due to the amount of people, it would take about 20 minutes to prepare each round of rolls.

At this point, I pull out my incredulousness. I explained that it didn't make much sense. I am a new customer, who dines on sushi at least twice weekly, and was not planning on being there for 2 hours (in order to get the 'full' 6 rolls). Another waitress came over to "take care" of us, basically by telling me if I didn't want what they were offering I should order something else - like a more expensive combination. I demurred, explaining that i have a very strict diet, as I am allergic, I simply like simple basic rolls.

Voices were slightly raised, angers as well, and I basically informed her that this was a stupid business practice to do to yell at customers and not be flexible. (My eating partner was texting someone on her phone at the time. God, I felt bad for her.)

So we started the wait for the promised roll, like manna from heaven. After around 20 minutes of minor chitchat, we pulled out our macbooks (mine white, her's black) and started doing work. The waitress came out and told me that the rolls were almost ready, but they have decided to give me an extra roll to start with, but that I was annoying and didn't know how to deal with people.

We waited another 10 minutes, and I did much needed maintenance on the website that I have been working on all day. I received my 2 rolls, and friend 1. She then asked for water, and after asking 2 more times, she received a glass of water. (But, of course I didn't... I can't complain, I didn't inform them that I was parched.) The second course of one roll a person took another long while, while I signed up for a Flickr API for a Wordpress site and manually changed the size of about 20 YouTube embeds.

I downed the roll like it was going out of style. So when the waitress came back to take our order for the third round, I asked her for a suggestion. I figured that showing that I care about her opinion could help heal the apparent rift that had grown between us. I told her my litany of allergies and she suggested a caterpillar roll sans teriyaki.

We waited another long while, even though the crowd had significantly thinned. By the time my comrade-in-eats received her long awaited third roll, we had waited over 2:15 (extremely productive) hours from entering. I looked at my roll, and asked if there was anything that I could have inside it, because it looked funny. The waitress went to the kitchen, asked, and returned with a negative response. I repeated the question, a bit more forcefully, because eating it could make me sick. She looked at me with an annoyed air, and went back into the kitchen and came back that the meat was soaked in teriyaki. [A big no-no.] "Do you want a different roll instead?"

By this point, I was livid, and told her no. I was annoyed and tired. She then offered that sushi to another pair of diners, and loud enough for me to hear, said mockingly "the meat was soaked in teriyaki, if it makes a difference."

They charged me for 2 all-you-can-eat dinners.

Needless to say, for the first time in my life, I did not tip the waitress.

Oh, and the sushi was crap.

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How far we have come in six years

From Linked by Albert-Laszlo Barabasi (page 32)
First Published: 2002

"Our first goal was to obtain a map of the Web, essentially an inventory
of all Webpages and the links connecting them. The information
contained in such a map would be truly unparalleled. If we were to construct
a similar map for society, it would have to include each person's
professional and personal interests and chart everyone she or he knew.
It
would make Milgram's experiment seem clumsy and obsolete by allowing
us to find, in seconds, the shortest path to any person in the world. It
would be a must-use tool for everyone from politicians to salespeople and
epidemiologists. Of course, such a social search engine is impossible to
build, since it would take at least a lifetime to interrogate all 6 billion
people on the earth to learn about their friends and acquaintances.
"

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The Menorah as a Social Object

My mind has been so full of work and other events that I have not written anything really about Hanuka.

Hanuka is an extremely social holiday. To the point where the rabbinic texts talk at length about the placement of the Menorah (modern Hebrew: Hanukiah).

Let me explain: According to the rabbis, the point of Hanuka is to commemorate the miracle that happened, that the Jews were able to reconsecrate the Temple, and that the oil lasted for 8 nights, instead of one. [Please note that I have actually studied the Judeo-Hellenistic literature from the period, and it is fascinating; but this post is primarily about the rabbinic view on the holiday, as this is an analysis of how a religion deals with a social object. (I hope that I am using this term correctly...)]

Therefore, the rabbis decreed that Jews should light a commemorative object (the Menorah/Hanukia) for the 8 nights.

But the buzzword in the rabbinic texts is "Advertising the Miracle". The object must be placed in a location that passerby on the street can see it, it can not be hidden in a closet. It cannot be on too high a floor, unless people within the establishment can see it. It should be lit at dusk, a time when there are still many passerby on the street, but it is dark enough to see lights in a window.

In short, they transfer the spirit of the law (getting people to see the commemoration for the miracle) into the letter of the law (the details where/when/how it should be lit).

Moreover, there are laws concerning families lighting, and how they should spend 1/2 hour sitting in the room with the lights. Not working, not running around. Simply sitting. Everyone. No one should be cooking or anything. If you ever have seen a family or friends lighting together, you can experience true camaraderie. People sing songs, exchange gifts (or give money to children), and just enjoy each other's company.

The social object has importance for active creators and also for the passive receivers.

And this is something that is oft forgotten.

A true social object should have a combination of broadcasting and conversation.

An example: What makes a blog post successful? I would like to say, only if it starts a conversation. If 1 million people read a post, but no one spoke about it, responded to it, or berated it, what is it worth? The author did an excellent job at the marketing (getting 1 million readers is no easy task), but didn't move anyone enough to do anything.
On the flip side, almost anyone would admit that they would rather 1 million readers than 20 readers who all left comments.

Who knows: maybe all million people had long conversations about the post offline, but we can never know.

I personally would enjoy a fraction of that readership with a decent percentage of the readers who leave comments.

At a Hanuka tweetup in Tel Aviv last night, I discussed a social business model with a friend of mine, Naor Mark. He asked me one question: What is the ROI?
Page views don't provide a return. Page views don't provide value. Only the conversation does.

On Hanuka, we discuss internally but broadcast externally. The external broadcasting also allows for the randomness factor of an outsider joining in the celebration (upon seeing the lights).

The objects we create for social discussion online must follow the same framework.
We must be realistic: Not everyone will comment (nor will everyone knock on my door and comment how beautiful the lights in my window are ). But we must be able to encourage some group to react. We must build communities that it is important for them to react, and write content that requires reaction.

Social media is more than just about content, it is also about community. Both aspects must go hand in hand. A social solution should result in something that provides value for every type of user.

Take this as you may. Think of your own examples and let me know what you think.

Have a really happy holiday, whether it is Hanuka, Christmas, Kwanzaa, Solstice or Festivus.

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How to Live Randomly

I am a major advocate reading books from the social sciences (or pseudo/pop social sciences for that matter), because while reading them, I get to think about how the social concepts translate to the web. 

Last Thursday night, I decided to go to a certain geek event, and then going to a party for charity. I planned to go with a certain new friend from point A to point B, because, among other reasons, she had a ride. I stood resolute on that position, and I waited for her (and her ride) to leave the event. In the interim, I was growing more tired, sober, and hungry. Numerous people asked me if I wanted a ride, and to each I politely declined, as I had a ride with this friend.

We finally left, but upon reaching our destination and ascertaining that there was no parking, so we drove 10 minutes away to park, and walked.

I left the party about an hour and a half later. I walked to the Central Bus Station, where I was the tenth person in a shared cab, and we left immediately. Upon arriving in Jerusalem, I was the last person to board the last night bus to my neighborhood. 

At face value, these two stories wasted about 40 seconds of your life.

But the books that I am reading now deal with concept of randomness in life. So I decided to analyze the situations by the randomness factor.

In the first case, I planned ahead and lost, and in the second case I did not plan at all, and came out ahead.

The simple truth is that when you plan to rely on one person or tactic, you close all other doors. Any alternate realities that could occur, or any coincidental meetings that may transpire, are headed off before they ever happen. 

We always joke about the word "viral" and that most people have no clue what it means. You can't produce a viral video. You can produce a video with viral intentions in mind, and then let it loose in public. But viral means that it spread in an unforeseen way. You could make the clip funny, built on an existing meme, but you can never guarantee that it will be the next big thing.

Don't close doors. Don't plan in the traditional sense. That planning doesn't work anymore.

Don't rely on any one influencer to evangelize your product, your video, or your site. 

Embrace randomness. Your product is like a child: you can help form it and forge it, but once it hits high school - all bets are off.

Create quality content. Because in the end of the day, that will be the cause for people to consume the content and share it with their friends. 

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Beer and the future of UG video content

Last night, I drank my first beer in a very long time. Granted, it was a gluten-free beer. But it was a beer nonetheless. 
It reminded me about the first time that I ever had a beer. As you can see from my video, my first reaction was of Pavlovian-esque psychological refreshment, and my second reaction was to the bitter taste of the beer. It resulted in a face of disgust. 



The first time I had beer or smoked anything was in High School because I was socially required by my peers to enjoy the different substances. I learned how to condition myself to savor the taste, and to want it again. The social reward of being part of the group greatly outweighed the temporary lack of pleasure.

Before my Bar Mitzvah, my parents brought me to one of the top speech therapists in NY in order to help give me tools and tips on how to speak in front of a large audience. (Remember that I was the kid who stuttered.) In our sessions, he used to video tape me talking about anything, and then together we would play back the video and analyze how I sounded. 

The first time he did this, I freaked out and accused him of doctoring the video tape. "That can't be me," I protested, "I can't sound that bad!!" It was me, and I was not used to seeing me the way that everyone else saw me. I did not like it at all. 

I felt the same feeling the first time that I recorded something to put online. "I can't sound or look that bad." I remember recording the clip about 30 times before feeling happy enough with the result to put it online.

In a project that I am currently working on, I have been asking friends for short clips with them saying something. The number one reason why people tell me that they won't do it is because they don't feel comfortable putting videos online of themselves. 

But we condition ourselves to what society expects from us. We drink beer, and learn to love it. (Until a doctor tells you that it has gluten in it. Then you stop drinking it very quickly.)

GTalk, Skype, ooVoo and others offer us video calls. People call us, and we have to answer. It's part of our modern social contract.

I think that we will naturally warm to the sight of ourselves on a webcam video, and slowly move to creating more content, replies and using services like Seesmic. 

(This is not even talking about people aged 20 and below who grew up in this environment.)

It's all simply conditioning. Nothing more.

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How to Spin Things Online [video blog]


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Response to @aronado (watch, it's kinda fun.)

Hey Tweeple,

@Aronado seemed to throw down something kinda harsh.

He seemed to insinuate that I don't drink like a man.

Judge for yourself.



Please tweet any and all responses to both @ezrabutler and @aronado.

If you just have good things to say about @ezrabutler please tweet them, or DM them straight to @aronado.

Peace, Love and Twharmony.

ez

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How to Laugh (According to Ancient Jewish Wisdom)

I was walking down one of the main streets of Jerusalem tonight, and I witnessed desolation.
It wasn't only that the street was empty, destruction was in the air. The streets are being torn up. Buildings are being demolished. I still saw the dust rising over a building and a usually full pedestrian square.
My initial reaction was to take pictures. I wasn't sad, per se, instead my interest piqued.

Then I started thinking about my posterous account. It too, over the last few weeks has deteriorated into a place to upload some videos and pictures, lacking the content that had defined my account a month or two ago.

When I was in college, I had a professor who changed my life. I even called myself a disciple of his, a "hasid" in the vernacular.
One day, when we were studying the last chapter of Lamentations (I studied Bible and Ancient Jewish History with him), we read verse 5:18. "For the mountain of Zion, which is desolate, the foxes walk upon it." As a Pavlovian response, I laughed, and the rest of the class looked at me like I was crazy. My professor looked at me and smiled. Slowly, other members of the class understood why I laughed. For the members who didn't, my professor related the Talmudic tale of Rabbi Akiva who saw a fox walking among the ruins of the recently destroyed Second Temple. His comrades cried, yet he laughed. He said that if the the prophecy of Lamentations would come true, so too would the prophecy of Zechariah, that spoke of the Jewish elders sitting in the streets of Jerusalem again, would be fulfilled as well.

I thought about this story while waiting for my bus to pick me up. When I arrived home, I IMed my mother to see how her trip was, and she informed me that she met this professor for the first time today.

To be honest, I have not thought about this professor in a long time, as my latest phase in my life is analyzing theory, content and context in contemporary Social Media, not in 2000 year old sectarian Crumbling Media. (A joke about the Dead Sea Scrolls. He happens to be one of the world experts on them.)

But, as I constantly tell people, all that I have studied led me to where I am.

This brings me back to my posterous account, somehow.

I heard that Seth Godin is launching a program that people, instead of going for an MBA can have an unpaid internship with him. But it won't be a real internship, it will be a learning program together with other brilliant thinkers. You should check it out, it looks quite interesting. I have already had such opportunities in life, its not for me.

Over my life, I have taken many interesting turns, that have led me to many interesting places, where I met, as you can guess, extremely interesting people. About a year and a half ago, I started a path without ever dreaming that it would lead me to where I am today.

My plate is overflowing. That is a good thing. I am currently involved with a very cool social media project for a major Israeli political party, on board with a under-the-radar, pre-beta startup which is creating a social tool so cool that my mouth was watering at a meeting that I had with them yesterday, helping a company socialize a network that they are building, as well as, hopefully creating a social solution for a tour company with thousands of participants a year. This was just how I spent my week. Well, that and making 12second videos to show to someone to try to convince him to turn me into the Israel correspondent for his show. (Watch them backwards. Almost 144 seconds of Ezra.)

No, I am not doing this all alone, but you will read more about those people in a future post. (It has been written already, but I must wait until a launch to publish it.)

Desolation sometimes paves the way for growth. I have not been interacting as much on my social persona, because I have not had time to breath. The time that I invested in understanding both online social environments and ancient self-sequestered  communities is paying off. Hopefully, a renewed city center in Jerusalem will revitalize the city. (I probably won't wait for *that* to happen, though...)

I am the kind of guy who laughs.

Just wanted to let you know that silence sometimes occurs because the noise is so deafening.

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Pic of me and @Israluv

For all the fanboys and fangirls (Yes @SuperGreek, we are talking about you) out there.


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Penguins are people too. Just cuter. And more Butler-like.

Dear Interwebs,


The calls for wanton violence against penguins has gone on for too long. I must respectfully ask for you to stop.

Penguins are people too. (Well, sort of like people.)


First, @ShannonPaul pointed this website out: Whack a Penguin

I expected such vitriol from her. She does live in Detroit.


Then, the peace-loving, easy-going, friendly Hawaiian @guykawasaki linked this up: How to Keep Captive Penguins
I didn't even know that they had the cute butler-like creatures in Hawaii!


Yes, I feel a kindred bond between myself and these majestic-looking birds.


The way how we treat the most adorable of all animals (perhaps next to the koala bear) really mirrors the way we treat others in society.

So please: Stop the calls for torture and captivity of penguins. And stop using Social Media for evil.


Sincerely,

@ezrabutler


The attached video has depicted acts of violence. No penguins were harmed in the making of the clip.

(download)

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